1. About Mountain Retreat Hope

Mountain Retreat Hope provides accommodation in Hope, British Columbia, Canada. This website is intended to provide information about our property, accommodation, amenities, surrounding activities and ways to contact or book with us.

Information displayed on the website is provided for general informational purposes and may be updated from time to time.

2. Website Use

You may use this website for lawful personal purposes, including reviewing accommodation information, contacting Mountain Retreat Hope and accessing available booking options.

You agree not to misuse the website, attempt unauthorized access, interfere with its operation or use website content for unlawful or misleading purposes.

3. Reservations

Reservations may be made through booking services, reservation links or other booking methods made available by Mountain Retreat Hope.

A reservation is subject to availability and the specific rates, policies and conditions presented during the booking process.

4. Rates & Pricing

Accommodation rates may vary depending on room type, dates, availability, season, booking platform, promotions or other applicable factors.

The final price and any applicable taxes, charges or fees should be reviewed carefully before confirming a reservation.

5. Payments

Payment requirements depend on the booking method and the terms presented when the reservation is made.

Where payment is processed by a third-party booking service, payment information is handled according to that provider's own terms, payment procedures and privacy practices.

6. Cancellations & Reservation Changes

Cancellation, modification and refund conditions may vary depending on the rate or booking option selected.

Guests should review the cancellation and modification terms displayed when making a reservation and in their booking confirmation.

For reservations made through a third-party booking platform, requests for cancellation or modification may need to be made directly through that platform.

7. Guest Information

Guests are responsible for providing accurate and complete information when making an inquiry or reservation.

If your contact information or reservation details change, you should update the relevant booking provider or contact Mountain Retreat Hope where appropriate.

8. Guest Conduct & Property Care

Guests are expected to treat the accommodation, property, facilities and surrounding area with reasonable care and to behave respectfully toward other guests, neighbours, staff and the local community.

• Use accommodation and facilities responsibly.
• Follow reasonable property and safety instructions.
• Avoid behaviour that causes unnecessary disturbance, damage or risk.
• Respect the property and surrounding natural environment.

9. Damage to Property

Guests may be responsible for loss or damage caused by their actions, misuse or negligence during their stay, subject to applicable law and the terms associated with their reservation.

Any property damage should be reported to Mountain Retreat Hope as soon as reasonably possible.

10. Activities & Local Information

Our website may provide information about trails, parks, lakes, outdoor activities, attractions and other experiences available around Hope.

Conditions, access, weather, operating hours and availability may change. Guests should confirm current information with the relevant park, attraction, operator or local authority before participating.

Participation in outdoor and recreational activities is at the guest's own discretion and should be appropriate for their individual experience and circumstances.

11. Third-Party Websites & Booking Platforms

This website may contain links to external websites, reservation platforms, maps, attractions or other third-party services.

Mountain Retreat Hope does not control the availability, content, security, policies or operation of third-party websites.

When using an external service, that provider's own terms and policies may apply.

12. Website Information & Availability

We aim to keep website information accurate and current. However, photographs, descriptions, amenities, availability and other information may change from time to time.

Website availability may also occasionally be interrupted by technical issues, maintenance or circumstances beyond our reasonable control.

13. Intellectual Property

Unless otherwise indicated, the website design, written content, branding, graphics and other original materials displayed on this website are owned by or used with permission by Mountain Retreat Hope.

Website content may not be reproduced, republished, distributed or used commercially without appropriate authorization.

14. Limitation of Liability

To the extent permitted by applicable law, Mountain Retreat Hope is not responsible for indirect or consequential loss arising solely from the use of this website or reliance on third-party information linked through it.

Nothing in these Terms and Conditions is intended to exclude or limit rights or responsibilities that cannot legally be excluded or limited.

15. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for additional information about how personal information may be collected and used.

16. Changes to These Terms

Mountain Retreat Hope may update these Terms and Conditions from time to time to reflect changes to our website, services or business practices.

Updated terms may be published on this page with a revised “Last Updated” date.

17. Governing Law

These Terms and Conditions are intended to be interpreted in accordance with applicable laws in British Columbia and Canada.